The ‘contemporary’ Casino
After using a generic coffee brand for a number of years, Aspers Casinos need improvements for their discerning customers & in 2011 chose Caffe Praego as their new coffee offer. We introduced our Lake Kivu blend along with a brand new fleet of 14 fully automatic coffee machines. Today we supply all their casinos across the UK including their London flagship based by the Olympic Park. Coffee is provided free to all their guests and has to be of very high quality & consistency. Being open 24/7 also means we have to deliver very high & speedy levels of service, which we consistently achieve.
Great seeing you both today & thank you for being so persistent in helping us continue to improve our standards & offer to our customers. The feedback so far has been extremely positive from all sites & I am delighted with progress. The new coffee machines & the exceptionally high quality of coffees is now exactly where we want to be. I look forward to attending the next training session at Stratford. Thank you again.
Malcolm Atherton – Group Hospitality Manager